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Trusteer Rapport

At West Suburban Bank our highest priority is to ensure that our clients’ online banking interactions with us are the safest and most secure available. For this reason, we are excited to present a new security solution software called Trusteer Rapport that is available to our business customers free of charge.

You can easily download the software by clicking on the button below.

Download Trusteer Rapport

What is Trusteer Rapport?

Trusteer Rapport is lightweight security software that protects your online banking communication from being stolen by criminals. Trusteer Rapport is highly recommended by West Suburban Bank as an additional layer of security to any anti-virus or security software you already use. By protecting your internet connection and creating a tunnel for safe communication with your bank's online website, Trusteer Rapport block malicious attempts to steal money from your account.

What's at Stake?

In 2011, The FBI identified twenty incidents of attempted fraud totaling $20 million wherein online banking credentials of small to medium sized US business (SMB) were compromised and used to initiate wire transfers to Chinese economic and trade companies. According to estimates, cyber crooks are stealing as much as $1 billion a year from SMBs in the U.S. and Europe.

Corporate bank accounts are sensitive targets and are increasingly being attacked by fraudsters. One of the biggest risks is actually the computer used to bank with. Criminals use two sophisticated attacks to access online account using your computer.  

Malicious software (or malware) - automatically and silently downloaded onto the computer when browsing the internet, malware silently captures login information and transfers it to criminals as log-in is performed and can also silently change transactions executed.

Phishing - criminals build fake websites that look very similar to your bank's website to lure you into visiting them and submitting your online banking log-in information which is later used to access your account.

What does Trusteer Rapport - Dedicated Online Banking Security really do?

  1. Trusteer Rapport adds real value on top of your current security software. Trusteer Rapport locks down the browser to prevent malicious browser tampering designated to fool victims into surrendering personal information or approving fraudulent transactions.
  2. Trusteer Rapport disables key logging and screen capturing attempts of sensitive application pages such as the login and money transfer pages.
  3. Once installed, Trusteer Rapport removes existing financial malware from end-user machines and prevents future infections.
  4. Trusteer Rapport prevents credential and payment card data theft by blocking access to suspected phishing (i.e. fake) online banking sites.

Trusteer Rapport is different from Anti-Virus & Firewalls

Anti-virus solutions take days, sometimes even weeks to detect new financial malware variants and remove them. However, fraud occurs hours after a new malware variant is released. So when your anti-virus provider eventually cleans your computer of the malware, it is already too late to prevent fraud from occurring.

Trusteer Rapport protects your computer and mitigates financial malware infections. It also communicates with your bank and allows them to take immediate action against changes in threat.

Can Two Factor Authentication and Tokens Protect You?

Two Factor Authentication is ineffective because malware can easily take over already authenticated sessions. Transactions can then be injected into these sessions or changed to a different recipient or amount, if already being executed. Two Factor Authentication is ineffective against phishing attacks.

Tokens and other devices are ineffective because they can easily be bypassed. Malware can use such devices to generate passwords of their own, steal generated passwords and then access the session or enter already authenticated sessions.

Trusteer Rapport is desktop software that works in the background and doesn't call for a change in user behavior - you can bank and use the internet as usual. Trusteer Rapport is downloadable in seconds.


Prevents wire and ACH fraud

Provides alerts to prevent phishing

Downloadable in seconds

Proven technology

Added security with no charge in user behavior

Provided at no cost from West Suburban Bank

Proactive rather than reactive to threats and incidents

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